Update: they continue to be excellent. Paul, the technician was absolutely amazing and explained everything and all options very clearly impatiently. He went above and beyond. And Eddie worked generously with us to come up with some good solutions to our issues. … The following was my previous review: Nick, the repair man is informative, helpful and excellent. Amazing service and knowledge. Tania who booked the appointment and Catherine who took the after hours call, all excellent.
