Reviews

It took four times that techs came out to figure out what was wrong. Tim, Bradon, Jadon then Bradon again. After finally replacing the thermostat it seems to be working like it should. I'm glad it was still u der warranty.

Excellent!! Very professional, and fast service. I use them for any issues with heating or cooling. Installation took less time than quoted. Wonderful service.

Had a great visit with Brayden from Priority One, who performed the annual maintenance on my HVAC system. He was prompt, professional and personable. Very happy with the service!

Pleasant, efficient and very knowledgeable.

Pleasant, on time and informative. Great service!

Found the problem quickly. Really appreciated him!!

Just want to say that Anthony did a great job in maintenance of our gas heating and air conditioning system.

A plus

We had a great experience

Chris was great! Courteous and efficient! Wore booties, cleaned up, good around the animals. Now the hvac works like a charm. Recommend!

Braden did a great job! Would love to have him back again!

Kyler the technician was very knowledgeable and professional. I would recommend Priority One to anyone needing help with their heating or cooling systems.

My technician did a great job of troubleshooting my system and explaining what I can do to keep it operating at its best year round.

Priority One did a great job assessing the need and offering ideas to improve the set up of a new furnace and heat pump. The people who did the work were nice and professional. Very pleased.

He had to deliver bad news that my system needed major repairs or needed to be replaced. Did an excellent job of explaining why and outlining options. Very courteous and professional. Would call on him again any time.

Mike is professional, knowledgeable about the HVAC system and communicates well. Priority One strives to provide excellent service.

Jadon was the tech who worked on my HVAC system. He was over the top in his due diligence to service my equipment, went over the equipment and used photos for before and after service! Kind regards, Dana

I have an issue with an old electric furnace. It takes hours to heat my relatively small house. I called Priority One and they had their technician come out the next morning. Chris is an awesome technician. He was very patient with my dumb questions and took the time to explain things to me thoroughly. You can tell he 100% knows what hes talking about. During that visit, I mentioned to Chris that I might be interested in replacing my electric furnace for a gas furnace. So Chris called Phillip, who is an estimator, and Phillip was up at my house withing 30 minutes. And he was awesome too. He listened to my issues and provided a few solutions. I am very impressed with Priority One. They are a professional company with well trained and very friendly staff. At no time did I feel like I was being sold anything or pressured to buy anything. I had another issue unrelated to the first visit. This time, my AC drain line was clogged and water was dripping all over my garage floor. I called Priority One again and they sent Casey out to help me. Casey was great. Very informative and very personnel. He checked my HVAC system and unclogged my AC drain. I was impressed how thorough and efficient he was in exploring the problem and providing solutions. Again, I highly recommend Priority One. Incredibly knowledgeable and professional. I also signed up for their maintenance plan, which is a no brainer. Met another of their technicians today. His name is Mike and he was also super helpful and cool. Everyone i have met at this company is great.

Truman (the technician) was very efficient and professional. Of course they're trying to upsell but he did it in a way that was respectful and was part of the conversation and not a sales pitch.

They were able to respond earlier than scheduled, committed well and fixed my system in a reasonable amount of time.

Fantastic response to our after hours needs for heat pump repair. A genuinely caring technician responded to our home in 30 minutes. Up and running again very quickly. Saved us from suffering through heat wave . Our hero! From now on we are a loyal customer. It was our first use of Priority One. Amazing. Had maintenance twice now. Excellent service. Very timely and polite.

Mike was friendly and informative. Explained the pro's and con's of repairs vs. replacement. He was efficient and arranged to have an estimate for replacement within the hour.

Mike did an excellent job diagnosing the issue with my HVAC system and explaining how he would fix it. He was timely, proficient, and professional - what I’ve come to expect from Priority One!

Work was completed in a single visit and things are up and running again. Not only that but Priority honored a previous agreement making for a highly satisfied customer. Top marks here! Update: 10/15/26 Kyler came out for the annual service this morning and did a fine job. He made me aware of a few options and potential for maintenance issues due to the age of the system. Well done.

Jadon was efficient, professional, and personable. He answered our questions and proposed options we hadn't been aware of. Thank you for excellent service!