Reviews

I really like the women running the office and Tim who did the service. All professional, yet warm and friendly. He explained everything well and I didn't feel tricked or any sort of " sales pitch". He had photos, and was very information.

Excellent service *and* quality, and for a very competitive price! Would definitely recommend to friends and family!!

Always a great experience working with Priority One. We had our new system installed last year and I’m glad we chose them. We had our regular annual maintenance done and the service rep, Anthony was super nice and respectful, called ahead to let me know he was on his way. Appreciate the efficiency and working with my schedule.

Very friendly and explained everything he was doing. Recommended a surge protector for my outside unit.

I wish I could remember the name of the person who came to check and clean our unit. He was awesome! He explained every thing that he was doing and answered all our questions without making us look stupid for asking. He showed us the right, and more effective way to change the unit for heat to air, and he didn't seem to be in a hurry to get it done. Very pleased with him!

Truman was on time and on task. He had great communication skills and clearly explained how to clean the AC filters and maintain it in good working order.

Everything! All the good things! Economical competitive pricing Quality product and service Best maintenance in town Highly recommend Knowledgeable and kind workers from front desk to maintenance.

Kyler was detailed, thorough and professional. He showed us pictures of his concerns with our system, answered all of our questions, and gave us a clear, evidence-based recommendations without being “salesy” or putting pressure on us.

Timely quick work maintaining a ductless heat pump. Trained me on it very well, answered all my questions. Helpful and engaging.

Brandon was very thorough and knowledgeable and pleasant to work with.

Regular HVAC Maintenance: On-time; filter changed; covered full service.

Excellent service by pleasant and nice young man.

As always a very courteous young man. Professional and informative. Talked through all steps of the maintenance process. Great experience!

We’ve had issues with our ductless unit making a loud whistling sound every time we ran both heat and AC. Braden came out and quickly found the issue and quoted us for a new motor. They were patient with us while we got things lined up (we have a newborn) and had a quick response when we were ready. Braden came out again and was very efficient and got our unit all fixed! Now we can run our AC and heat quietly. Thank you!

Tim was really great. He was quick, competent, friendly, and trustworthy. I would like for him to be my preferred technician please.

Informative, polite, and honest. Highly recommend.

Great service by the technician. He was thorough and friendly.

Truman came right on time. Very polite. He checked the A/C vents around the house and went outside to check the unit. He immediately found the problem and I had cold air blowing again. Very pleasant experience.

Great service. Have been with Priority one for years and very happy with the service. Paul was exceptional, knowledgeable, Informative and efficient.

The compressor and major parts needed to be replaced, still under warrantee. It was an 8 hour job! Mike worked really hard, was a very pleasant person to work with. The parts arrived sooner then expected and they got me in right away. Mike explained everything very well and put in 100% effort to fix the hvac.

Braden from Priority One is praiseworthy! He responded quickly to our leaking issue and solved right away. Exactly what I expect from Priority One, who’s been our HVAC specialist for more than a decade. You can trust them!

I’ve used priority one several times now and I’ve been so happy with that company and I recommend them all the time but this is a big shout out to Dave. He was fabulous patient knowledgeable and super helpful it just he did a fantastic job. Thanks, Dave.

Dave and Anthony did a great job, very pleased. Thank you

Braden did a great job. Very friendly and trouble shot the problem right away. He checked all of the components of the system and explained what were the results. Got me set up on the annual maintenance program so I don’t have to worry about missing a service. Great job Braden!

Casey came out for a regular maintenance visit and then later to help me troubleshoot my AC unit that wasn’t turning on…I’ve never experienced someone so determined to figure out a problem and help me avoid unnecessary expenses. He stayed multiple hours trouble shooting well after the end of the working day and ended up resolving my issue to my huge relief. I’m SO grateful.