Reviews

Casey was very efficient and explained everything they did ..was very honest with me about what I need in the future .. very happy with their service ..

I truly appreciate Casey's prompt arrival, friendly engaging manor, his honesty and the thoroughness of his diagnostic assessment, and for expediting scheduling a same-day comfort consultant to discuss my options. ⭐⭐⭐⭐⭐

Rashard came out for my annual service and later returned to do a deep cleaning on my AC and heating units. He was extremely polite, professional, and thorough from start to finish. He took the time to explain what he was doing, answered all my questions, and made sure everything was running properly before he left. You can tell he genuinely cares about doing quality work and treating customers the right way. After the deep cleaning, the unit is running noticeably better and everything was left spotless when he finished. It’s hard to find technicians who are both knowledgeable and personable, but Rashard absolutely delivered. Highly recommend Rashard and Priority One Heating & Air Conditioning for anyone needing HVAC service.

Really nice friendly guys. Very professional

Jesse came out to service and deep clean our ductless mini split heads, which he did, thoroughly. He was personable and delightful.

Estimates were offered for upcoming repairs to plan for, as well as pricing for air conditioning. Reliable and friendly service appointment.

The crew they sent did an excellent job and completed in one day.

Paul did a great job with my service! He answered all my questions and assured me that my furnace is in tip top shape! Thank you Paul you are a very nice young man!!!

Routine maintenance visit was very professional and I was impressed with his attention to detail and communication.

Paul was Fantastic super efficient. Got the job done and was very curtious!

I had my yearly maintenance of my HVAC system performed yesterday by their highly knowledgeable and efficient technician Anthony. He arrived on time (they schedule in 2 hour windows which really nice) and performed all the required servicing in short order. I have used priority for over 10 years now and have always been pleased with their service.

Tim was great! He was courteous, efficient, and knowledgeable. He fixed our air conditioning, gave us details and updated us about future repairs. Shootout also to Michael Jones and one other guy whose name is escaping me, who helped to repair our heating earlier in the year. Both of them were top notch and shared their process and knowledge about the furnace and heating system in addition to fixing it. Recommend them and the company overall!

Very nice service personal. Went right to work and did a great job. Nice clean up work too.

Good explanation of process and demonstration of problem areas. courtious and engaging

Friendly and informative technician. Thanks.

I trust priorty one they installed the system and keep it going.

Great service fast and efficient very personable. Took the time ask or answer questions. Took the time to explain things with his knowledge of the system. 5 star rate. Thanks paul

Rashard was very thorough and professional. Very personable and explained everything he did and what we needed.

Great service. Very thorough and professional. Extremely helpful.

Polite, efficient and friendly guys, thorough and professional.

Mike was super friendly and very knowledgable.

Mike J. is a good company representative for Priority One. He was pleasant, efficient and thoroughly explained what he was doing and answered our quedtions.

Rashard, top notch in every possible way! Thank you so much!

I have been enjoying excellent service from P1 for over 15 years. My units have never failed.

Arrived on time and worked completed as promised on schedule. Thanks for allowing a larger crew to get our complete HVAC replacement job done on one day as opposed to splitting across several. Everything works perfectly!

Rashad was super professional and very helpful. He provided a detailed explanation of the current state of our heating system as well as the repairs needed. Would highly recommend!

Rashad was friendly! Pleasant to work with and very knowledge!

Very good Very professional

Prompt, clean, professional.

Had my regular six month maintenance. The tech is always professional on time and does an excellent job explaining anything that my system needs.

We have been with priority heating for more than 22 years. Whenever we had any problem with heat pump, they were so prompt and fixed the problem. When our temperature control box stopped working, they replaced it free saying it was under warranty, which I did not remember. Today technician Casey was at our house for regular checkup and was very thorough and explained problems very well. He suggested a few options based on his observations and helped us to choose best option.

On time, efficient, friendly, knowledgeable.

System seasonal maintenance. Rashard was thorough and pleasant .

Casey explained things to my level of understanding. Thank you. He is very knowledgeable and friendly

Tim and Ethan did a thorough inspection, fixed the immediate problem, and suggested options for future repair or replacement on our 20 year old system. Very professional, great communication, efficient service.

Best service one could ever ask for

Casey confirmed the heating system is 30 years old and the compressor is not functioning efficiently and should be replaced. None of the findings were a surprise.

The technician(Tim) did an outstanding job, reviewed, cleaned, and made recommendations for every part of my HVAC system. Explained everything in detail…with pictures. And there was no pressure about scheduling new work, it was great to have time to review and consider all options. A job well done highly recommend.

The office staff and service technician were well informed and responsive to my questions and needs. The service technician was punctual, polite and informative. He knew what had to be done and proceeded to do it efficiently.

Easy, thorough, and professional service.